Privacy Policy

1. Who We Are

IPTVReseller.store (our IPTV Reseller platform, "we", "us", "our") is operated by a business registered in England and Wales, with its principal place of business at 5 Brayford Square, London, United Kingdom. We can be contacted at info@iptvreseller.store.

For the purposes of UK GDPR and the Data Protection Act 2018, we are the data controller for personal data collected through this website and our reseller panel.

2. Data We Collect

We collect the following categories of personal data:

• Contact information: Name, email address, WhatsApp/phone number provided when you contact us or place an order.
• Panel credentials: Username and encrypted password for your reseller panel account.
• Payment information: We do not store card details. Payments processed via PayPal or Stripe are handled by those providers under their own privacy policies.
• Technical data: IP address, browser type, and usage data collected via server logs for security and fraud prevention.
• Communications: Records of messages exchanged via WhatsApp, email, or our contact form for service continuity.

3. How We Use Your Data

We use your personal data for the following purposes, each with a lawful basis under UK GDPR:

• Contract performance: To set up and manage your reseller panel, deliver credits, and provide customer support.
• Legitimate interests: To improve our service, prevent fraud, and communicate service updates.
• Legal obligation: To comply with applicable laws and respond to lawful requests from authorities.

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties. We do not send unsolicited marketing communications.

4. Data Sharing

We share personal data only with:

• Payment processors (PayPal, Stripe) — to process transactions securely.
• Hosting providers — who store website and panel data under data processing agreements.
• Law enforcement — when legally required to disclose information.

5. Data Retention

We retain your personal data for as long as your reseller account is active, plus a period of 7 years for financial record-keeping purposes in accordance with UK law. You may request deletion of your data at any time (subject to legal retention requirements) by emailing info@iptvreseller.store.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your data (right to be forgotten)
• Restrict or object to processing of your data
• Data portability — receive your data in a structured format
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@iptvreseller.store. We will respond within 30 days.

7. Cookies

Our website uses essential cookies only — these are necessary for the website to function correctly. We do not use tracking or advertising cookies. No cookie consent banner is displayed because no non-essential cookies are set.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction, including SSL/TLS encryption for all data in transit and secure password hashing for panel credentials.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy-related enquiries, please contact: info@iptvreseller.store | 5 Brayford Square, London, United Kingdom.